Dispute Resolution

At EasyTeezy, we strive to resolve any disputes quickly and fairly. In the event of any dispute arising out of or related to your use of the website or any purchases made on EasyTeezy, the following terms will apply:

Informal Resolution

Before initiating any formal legal action, you agree to attempt to resolve any dispute informally by contacting us at support@easyteezy.com. We will make reasonable efforts to resolve the dispute through good-faith negotiations within 30 days of receiving the dispute notification.

Arbitration

If the dispute cannot be resolved informally, you agree that it will be settled through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration will be conducted by a sole arbitrator mutually agreed upon by both parties. If the parties cannot agree on an arbitrator, the arbitrator will be appointed in accordance with the rules laid down under Indian law.

The arbitration will take place in Ahmedabad, India, and will be conducted in English or Gujarati. The arbitrator’s award will be final and binding on both parties, and may be enforced in any court of competent jurisdiction.

Governing Law

These terms, including this Dispute Resolution section, will be governed and construed in accordance with the laws of India, without regard to any conflict of law principles. Any legal action or proceedings that cannot be resolved through arbitration will be subject to the exclusive jurisdiction of the courts located in Ahmedabad, India.

Class Action Waiver

You agree that any dispute will be resolved on an individual basis. You waive the right to participate in any class action or collective proceeding, including class arbitration, concerning disputes arising from your use of EasyTeezy.com or related to any purchases made on the website.

Exceptions to Arbitration

Notwithstanding the above, either party may seek interim or injunctive relief in a court of competent jurisdiction in cases of urgency or where arbitration may not provide adequate remedy.

Costs

Each party will bear its own costs related to the arbitration unless the arbitrator decides otherwise. However, if the arbitrator determines that one party has made a frivolous or bad-faith claim, that party will be responsible for the reasonable legal fees and costs incurred by the other party.

Finality of Arbitration Award

The arbitrator’s award will be final and binding, and there will be no appeal available under the provisions of the Arbitration and Conciliation Act, 1996, except for reasons expressly mentioned in the Act.